VACANCY – SERVICE DELIVERY MANAGER

POSITION: SERVICE DELIVERY MANAGER
REPORTS TO: DIRECTOR OF PROGRAMMES & SERVICE DELIVERY
LOCATION HEAD OFFICE, ACCRA
JOB PURPOSE:
• To be in charge of all PPAG’s clinics and also take care of quality of care and services
KEY FUNCTIONS:
• Strategically position the Association Clinics as fully self-sustaining center of excellence in the provision of SRHR services
• Ensure sustainable medical services, establish training Programmes and implement service provision strategies.
• Ensure clinic staff are motivated and committed to achieve set goals for all the clinics and youth centers.
DUTIES AND RESPONSIBILITIES:
• Strategically position the associations’ clinics as a center of excellence and leader in SRHR and Training services
• Monitor, support and supervise the Clinic Heads.
• Initiate, strengthen and support quality of care in all clinics od PPAG .
• Develop, implement, monitor and evaluate business plans to ensure substantive income growth from the Clinics.
• Identify and collaborate with relevant stakeholders in SRHR for continuous improvement of training and services.
• Build the capacity of staff human resources including all the service providers for effective management and implementation of SRHR services in the clinics.
• Motivate the clinics’ human resources through effective utilization and clear career paths/schemes of service.
• Organize quarterly/bi-annual experience sharing and review meetings with service providers.
• Develop appropriate interventions to address ASRH issues/needs based on research and development findings.
• Ensure effective and efficient utilization of IPPF and GHS service delivery guidelines and protocols
• Ensure that client and providers rights are adhered to.
• Coordinate, collate and analyze service statistics
• Ensure that PPAG Clinics maintain high quality of care standards
• Provide technical support to all the clinics by working in close collaboration with the Facility Heads in ensuring effective and efficient management of all PPAG Clinics.
Minimum qualifications and Skills
• A Master’ degree in the Public Health/Development Studies/Population studies/ and Bachelor degree in Medicine, Community Medicine and Health or any other health related field or it’s equivalent with a minimum of five (5) years working experience, 3 years of which, must be in key project management or managerial position.
• A certificate in project management will be an added advantage
Other Qualities and Requirement
• Excellent managerial, analytical and quantitative skills
• Excellent report writing, communication and presentation skills
• Very good interpersonal skills, good human relations and a team player
• Must have good innovative, proactive and goal-oriented skills
• Must have good knowledge of programme and project management methods
• Must be able to work with little or no supervision
• Excellent in the use of the computer
• Must have high sense of responsibility and be able to take initiatives as well as the ability to work under pressure and handle multiple tasks simultaneously.
• Must be able to travel at short notice
• Must have good knowledge and skills in youth programming
• Must have experience in health commodity management.
• Experience working with ministries of health/Ghana Health Service, development partners and international donors an asset.
How to Apply
All interested persons with requisite qualification(s), should kindly send their Application Letters with a detailed Curriculum Vitae (CV), including two referees and cell phone numbers to:
recruitment@ppag-gh.org
Only shortlisted applicants will be shortlisted for an interview.
Note:
Closing Date: 25th August, 2023
Female candidates are encouraged to apply
• People living with HIV/AIDS and disability are eligible and encouraged to apply
• PPAG believes in Child and Vulnerable Adults’ protection.